FAQ
Q1: Are you a factory or trading company?
A1: We are both factory and trading company. Welcome to visit our showroom in Ningbo.
Q2: Are you able to manufacture our designs,sizes, colors and package?
A2: Yes,sure.OEM is welcome.
Q3: How long will take for sample and mass production?
A3: 7 - 10 days for samples and stock orders, 30 - 45 days for mass production.
Q4: Can I get discounts?
A4: Yes,for big order and VIP customers,we give a 3%-10% discounts.
Q5: Payment terms<
A5: T/T, L/C, Western Union and PayPal are Negotiable.
Q6: How can we get the goods?
A6: Faster way for Sample order-by DHL,FedEx,UPS,EMS,by air.Save freight fee way for LCL or FL goods-by sea
Q7: What kind of certificate or factory audit do you have?
A7: We have FSC&SEDEX certificate,and passed Disney,BSCI factory audit.
Q8: Can you do more?
A8: Of course,we have in-house designer and can help you to develop&design your idea into real arts &crafts with our professional experience.We can supply forwarder service and help you to consolidate goods in China.